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Payment Schedules and Pricing
All commercial service calls are $100 per hour, with a two hour minimum per call. Any previously due balances are due before any new service calls are scheduled and work is performed.
Emergency service calls are subject to fuel surcharges and any other immediate expenses arising from rescheduling previously scheduled customer(s) in the same time slot(s). Emergency calls are $140 per hour, with a two hour minimum.
If an additional technician is required to perform any tasks on site, a fee of $15 per hour (two hours minimum) will be added to your invoice for the time the additional technician is required.
Payment is due on the same day services are performed, regardless if the work to be performed has been fully completed on the same day to be continued another.
Past Due Balances
Any past due balances are subject to interest payments, accruing 10% for each week the balance is unpaid. Non-payment beyond three weeks will be referred to a debt collection agency, with any fees and balances from the third party service and any applicable court costs paid by you.
Hardware and Software Charges
Any parts, physical or digital, will be purchased and installed ONLY by one of our certified technicians, to ensure that the correct items are purchased and installed properly.
Service calls within our specified service radii are not subject to fuel charges, however, the service radius is based upon the technician's location relative to you. If you are deemed to be outside of this service radius, an additional charge will be added for fuel consumption.
Scheduled service calls cancelled within 24 hours of the scheduled appointment are subject to additional fees, up to the entirety of the previously scheduled appointment.
All of our services are performed on site, with almost all problems resolved within two hours of our specialist arriving.
Our professionals are certified to work exclusively with your Apple, PC, and other electronic devices!
Did you forget your Windows password? Don't lose your data! Our computer virtuosos are trained, and can even get you back into your new Windows 8, or Windows 8.1 computer! Call now!
Everyone's data is precious. Why should yours be unprotected? Call today and ask one of our technicians how you can protect your data.
Our specialists are diverse in many fields; let us help you decide the best course of action for your next project or building.
Our technicians are certified and trained to assist you in all of your home and commercial networking needs. In most cases, we can fix your problems or get you setup on the same day!
We hire only the best, and that also includes your wireless networking needs! Our professionals have been disciplined in private and public networks, both wired and wireless! Does your business want to offer free WiFi? Unsure if your router is safe from prying eyes, and malicious invaders? We can help! Contact us today.
Is your computer running slow or do you think you may have a virus? We offer remote support from our offices in Edmond, OK, to the entire world! It's so simple! We will walk you through the process to get our specialist(s) started on your computer, and call you when the work is complete, to review our technician's work.
Our talented team of designers and developers stand at the ready to help you realize your dreams. Combined with over 30 years of experience, we can help you bring your app, website, or software from an idea to a reality. If you are looking for a reliable, steadfast, and knowledgeable team of software and web engineers, look no further!
We offer both web and computer service contracts. Contact us today for a quote or more information!
Lost an important file or folder? Did your computer crash? We can help!
Our skills are not only impressive, they are vast! We offer a wide array of services including digital document imaging.
When you get sick, you call someone, right? Who do you call when your computer is sick? Before we leave, we will make sure all of your files are up to date, fully secured, and make sure you have adequate antivirus protection by providing a FREE solution if you do not have one of your own!
In most cases, a slow computer could use a thorough cleaning as well. Our professionals are disciplined in optimization techniques as well as data recovery.
Is your register down? Did you purchase a new point of sale system and need help installing or setting it up? We can help!
Are you outside of our service area? We may still be able to assist you!
We also service and install surveillance cameras!
Have questions about your computer? Want to learn how to do use that confusing new program or app? Our technicians can assist you!
Our certified professionals are able to take your call even beyond normal operating hours. Whether you are a business or a home, we've got you covered. Call Now!